Articles

If you’re running out of ideas or unsure about where to start on how to nurture client relationships, we’re happy to provide you with the top tips that you can try. The good news is that they’re already probably part of your existing business practices.

Here are five outstanding customer support strategies that every small business owner and freelancer needs to implement. So if you want to reap the benefits of making your customers feel valued and well taken care of, read on!

Welcome to the world of retail, where the competition is fierce, and customers have endless options. The unforgiven landscape of retail has made client management an essential component in helping businesses build strong customer relationships, foster loyalty, and increase sales.

Discover how you can leverage the power of CRM automation to keep your customers with you - longer and happier.

As your business grows, having an appreciation for and understanding of the benefits of getting a helpdesk software will take your business to the next level. Here are the best helpdesk software solutions to consider.

While acquiring new customers can be a costly affair, retaining existing ones is a more sustainable approach. Here are 14 actionable tips that you can apply today to reduce customer churn.

In the real estate industry, cold calling is one of the most efficient lead generation techniques. To get you started, here you can find highly effective real estate cold call scripts for various situations that will help you connect with potential clients.

Listening is a highly essential skill to possess, hone and use in all aspects of life. However, a lot of us are not really good at listening and are even unclear about what active listening is. Why active listening is important and how we can all further improve our skills.