Articles

This article, will help you to understand what a business proposal is and how you will be able to write such an offer. Also, we will provide some examples of business proposal ideas and business proposal templates for better understanding.

List of the top support ticketing solutions that businesses from various industries use. Don't have a support ticketing app? Find out why you might need one in this article.

Get to know the brief characteristics and competitive advantages of eight messaging apps that are highly popular on a global scale. We will help you feel comfortable to make an informed and impartial decision on which of these solutions you would prefer to use.

You might have noticed over the past few years that phone-based customer service is being replaced — quite rapidly — by live chat websites. Whether you’re a fan of them or not, it’s a good idea to think about why companies are making this switch.

In recent years, more and more consumers are more conscious of how and where they spend their money. They tend to look more deeply into the background of a company, its online presence. This is how customer centricity can boost your business.

Since business and trade have moved to the internet, it is becoming increasingly more difficult to find and retain customers and compete with the increasing numbers of service providers. In this article, we shall discuss the significance of effective CRM practices for successful business operations, particularly in the IT sector.

Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.

One of the ways to find excellent ideas for increasing the number of sales in your company is to build a customer journey map. But... How?