Articles

From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management

Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.

From solo practices to large healthcare facilities, explore how Bitrix24 can be tailored to revolutionize your patient management and communication.

The loss of customers is a quick path to failure, a concern that many business owners are keenly aware of. There are tools that you can use to aid in customer satisfaction and retention. Let’s dive in and find out how you can keep your customers coming back for more.

CRM is the key to driving business growth, and AI has revolutionized its potential. We see what it can do for you and your business.

Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.

Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.

What seemed to be a dream technology back then is now, in fact, very much real. AI-powered chatbots are all around us – we see (and use) them everyday, especially when it comes to obtaining information and receiving customer support.