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Online Customer Account Management Software

Bitrix24 #1 free online customer account management software. Free CRM, tasks, contact center. Cloud and open source, Android and iOS. If you are looking for the best account management software that goes beyond basic CRM, Bitrix24 is it. Sure, at first glance Bitrix24 is just an extremely powerful free CRM, but let us dig deeper.

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If you are looking for the best account management software that goes beyond basic CRM, Bitrix24 is it. Sure, at first glance Bitrix24 is just an extremely powerful free CRM, but let us dig deeper.

With intelligent call routing, client calling the company get automatically connected to their dedicated account manager. Need to have customer portal where clients, managers and other parties can interact with each other in real time? Bitrix24 is at your disposal. Quotes and invoices? Of course Bitrix24 has those. Tasks, projects and accurate time tracking that helps your account managers easily bill clients for work done are at your disposal as well.

With Bitrix24 you are also able to provide your clients with live chat support, video conferencing, document management, shared calendars, retainers and 35+ other account management tools that will help you build long term relationships with your clients. Register today and join over 10 million companies who already trust Bitrix24.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

Unlimited users free
Custom quotes and invoice
5GB free online storage
Web based and on premise
Unlimited CRM records free
CRM Import/Export
Flexible access rights
Free mobile apps for iOS and Android
API and source code available

Cloud CRM

Leads/Contacts/Companies/Deals
Custom sales stages
Custom fields in CRM
Quotes and Invoices
Products and Product Catalog
CRM activity stream
Currencies and taxes

Import & Export

Excel & CSV
Email to lead
Call to lead
Web to lead (external web forms)
Manual entry
Mobile entry

Sales Automation

Custom workflows (business processes)
Email marketing
Access rights
Automatic lead assignment
Sales funnel
CRM reports
Tasks and documents
Calendar and scheduling

Call Center and Telemarketing

Incoming calls
Outbound calls
Rent local number
Rent toll free number
Use your number
Call recording
Call forwarding

For more information about Bitrix24, head over to our training courses.

We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.

To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:

Intranet

Free Centralized Client Database Cloud Software

CRM

Contact Management CRM with Email Marketing Tools

Sales

Custom Sales Report Templates

Workspace

Unlimited Online Workspace With Mobile App

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