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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Boost Sales with CRM
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10 Alternatives to Otter.ai for Meeting Transcriptions
Power of AI, ML & Big Data
10 Alternatives to Otter.ai for Meeting Transcriptions
In this article, we’ll explore ten exceptional alternatives designed to help you create comprehensive AI meeting notes, boost productivity, and keep multilingual teams on the same page.
12 min
10 AI-driven tools for workforce planning
Power of AI, ML & Big Data
10 AI-driven tools for workforce planning
In this article, we’ll explore how integrating AI-driven tools for workforce planning unlocks new opportunities for smarter decision-making, strategic foresight, and improved efficiency to keep you and your team ahead of the curve.
11 min
How to Address Communication Barriers in Diverse Teams
Effective Team Communication
How to Address Communication Barriers in Diverse Teams
Here, we’re going to briefly look at the root causes of communication barriers, before unveiling the team collaboration tools and communication strategies that help you not just survive, but thrive in the modern multicultural workplace.
12 min
6 Ways AI is Revolutionizing Telemarketing Strategies
Power of AI, ML & Big Data
6 Ways AI is Revolutionizing Telemarketing Strategies
We’re going to explore six innovative ways AI is revolutionizing telemarketing strategies. This article will cover improved customer insights, streamlined operations, boosts in agent performance, and automated calls, which reduce the time you spend on each lead while increasing the likelihood of a deal.
11 min
Quiet Quitting is real. Why it’s a problem for businesses and how to deal with it
Team & HR Growth
Quiet Quitting is real. Why it’s a problem for businesses and how to deal with it
In this article, we’ll explore how quiet quitting affects your business and how to spot the early warning signs. Most importantly, we’ll detail quiet quitting solutions to help your organization reconnect with disengaged team members and bring them back into a culture of motivation and purpose.
11 min
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Boost Sales with CRM
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.
12 min
10 Game-Changing Alternatives to Traditional Cloud Collaboration Platforms
Find the Perfect Tool
10 Game-Changing Alternatives to Traditional Cloud Collaboration Platforms
In this article, we’ll tackle the question of why businesses should consider these remote collaboration platforms and review ten of the best team collaboration tools available today. By the end, you’ll have a clear picture of how the right online project management solutions pave the way to productivity.
12 min
10 Best AI Tools for Marketing Teams to Create Winning Ad Creatives
Data-Driven Marketing
10 Best AI Tools for Marketing Teams to Create Winning Ad Creatives
This article will explore the 10 best applications of AI for high-performing ad creatives — tools that help marketing teams simplify design, generate persuasive ad copy, and personalize content across platforms.
11 min
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
Small Business Growth
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
In this guide, we’ll explore the future business trends that will shape 2025 and beyond, from AI-powered decision-making to immersive customer experiences and sustainable practices.
12 min
Project Resource Management and Its Role in Project Success
Goal-Oriented Project Management
Project Resource Management and Its Role in Project Success
Managing project resources, including time, materials, and human assets, is crucial for success. This article offers insights into processes, techniques, and tools for efficient resource management.
12 min
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