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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
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Find the Perfect Tool
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Boost Sales with CRM
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.
11 min
10 Game-Changing Alternatives to Traditional Cloud Collaboration Platforms
Find the Perfect Tool
10 Game-Changing Alternatives to Traditional Cloud Collaboration Platforms
In this article, we’ll tackle the question of why businesses should consider these remote collaboration platforms and review ten of the best team collaboration tools available today. By the end, you’ll have a clear picture of how the right online project management solutions pave the way to productivity.
12 min
10 Best AI Tools for Marketing Teams to Create Winning Ad Creatives
Data-Driven Marketing
10 Best AI Tools for Marketing Teams to Create Winning Ad Creatives
This article will explore the 10 best applications of AI for high-performing ad creatives — tools that help marketing teams simplify design, generate persuasive ad copy, and personalize content across platforms.
11 min
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
Small Business Growth
2025 and Beyond: The Bold Business Trends Shaping Tomorrow
In this guide, we’ll explore the future business trends that will shape 2025 and beyond, from AI-powered decision-making to immersive customer experiences and sustainable practices.
11 min
Project Resource Management and Its Role in Project Success
Goal-Oriented Project Management
Project Resource Management and Its Role in Project Success
Managing project resources, including time, materials, and human assets, is crucial for success. This article offers insights into processes, techniques, and tools for efficient resource management.
12 min
Business Automation and Its Role in Customer Success
Customer Success
Business Automation and Its Role in Customer Success
Uncover the significance of business automation in maintaining competitive advantage and fostering customer success. This guide delves into the benefits and best practices for implementing automation.
11 min
Top 10 Tools for Effortless Project Management Integration
Goal-Oriented Project Management
Top 10 Tools for Effortless Project Management Integration
Let's take a look at the top 10 project management tools to boost efficiency with seamless integration, optimized workflows, and enhanced team collaboration. Because, when your tools work together, your team does, too.
11 min
Successful CRM Implementation Process Step-by-Step
Boost Sales with CRM
Successful CRM Implementation Process Step-by-Step
Discover a detailed, step-by-step CRM implementation guide to help you streamline customer relationships, optimize sales, and boost business growth with the right CRM system. Learn the key stages, from goal setting to continuous improvement, for a successful CRM integration.
11 min
Collaboration Tools: Bridging the Gap Between In-Office and Remote Workers
Succeed Remotely
Collaboration Tools: Bridging the Gap Between In-Office and Remote Workers
In this article, we’ll explore how collaboration tools connect in-office and remote teams, boosting communication and productivity in hybrid workplaces. So whether your team is in the office or working from home, everyone feels connected and part of the bigger picture.
10 min
How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses
Goal-Oriented Project Management
How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses
We’ll show you how integrating CRM, project management, and collaboration tools can boost productivity and streamline your business. No more juggling different software or wasting time on repetitive tasks.
11 min
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