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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
Try Bitrix24 for free
CRM
CRM
Project Management
HR
Communication and Collaboration
Sales
Customer Service
AI
Small Business
Medium business
Enterprise
Work Efficiency
Time Management
Teamwork
Remote work
Marketing
Leadership
Tools Comparisons
Best Practices for Integrating CRM Automation with Marketing Strategies: The Bitrix24 Guide
CRM
Best Practices for Integrating CRM Automation with Marketing Strategies: The Bitrix24 Guide
Our guide to integrating CRM automation with marketing strategies is the key to getting both working harder- for your business and its bottom line.
10 min
Choosing the Right CRM for Your Real Estate Business: Expert Tips and Best Practices
CRM
Choosing the Right CRM for Your Real Estate Business: Expert Tips and Best Practices
Choosing the right Customer Relationship Management (CRM) system for your real estate business is crucial for streamlining operations, nurturing leads, and- ultimately- closing more deals. Learn expert tips and best practices for choosing the right CRM for your real estate business. Optimize your operations and take your business to the next level!
10 min
Streamlining Tasks and Project for Growth with CRM Automation
CRM
Streamlining Tasks and Project for Growth with CRM Automation
Let's explore how CRM automation can help businesses streamline their processes, the benefits of using CRM automation, and how to implement it effectively to drive growth and success. But first, what is CRM automation?
10 min
Unveiling the Power of CRM and Marketing Automation: A Comprehensive Guide
CRM
Unveiling the Power of CRM and Marketing Automation: A Comprehensive Guide
The marketing automation type statement, as a rule, is an effective judgment for the process promoting various deals in the sales pipeline.

12 min
Sales Management Ultimate Guide: Process, Best Practices, & CRM
CRM
Sales Management Ultimate Guide: Process, Best Practices, & CRM
Discover effective sales management strategies, best practices, and resources to boost your team's performance. Read our Sales Management Guide now.
14 min
The Impact of CRM Automation On Customer Retention And Loyalty
CRM
The Impact of CRM Automation On Customer Retention And Loyalty
Discover how you can leverage the power of CRM automation to keep your customers with you - longer and happier.
9 min
Why Every Small Business Needs a CRM?
CRM
Why Every Small Business Needs a CRM?
Are you running a small business and struggling to keep track of customer information and sales data? Discover why implementing a CRM system is crucial for your success.
24 min
Bitrix24: The Best Real Estate CRM In UAE
CRM
Bitrix24: The Best Real Estate CRM In UAE
The real estate market in the UAE experienced strong growth in 2022, which is a trend that's likely to continue into the next year. Saabsoft Technologies - Bitrix24 partner based in Dubai - UAE, has conducted a market survey recently – the results are just in (Infographics).
2 min
7 Advantages of Using a Travel Agency CRM Software
CRM
7 Advantages of Using a Travel Agency CRM Software
Far more than just a customer database, you can improve all areas of your business with workflow automation, measurable lead pipelines, more personalized customer relationships, and marketing and sales insights. And that’s exactly what we’re going to cover in our 7 advantages of using CRM software for travel agencies.
11 min
CRM and Different Types of CRM Systems
CRM
CRM and Different Types of CRM Systems
Looking for an operational, collaborative and analytical CRM system? Luckily, we have complied a list of the three best types of CRM systems for your business.
12 min
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