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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
Try Bitrix24 for free
CRM
CRM
Project Management
HR
Communication and Collaboration
Sales
Customer Service
AI
Small Business
Medium business
Enterprise
Work Efficiency
Time Management
Teamwork
Remote work
Marketing
Leadership
Tools Comparisons
Bitrix24 vs. Asana: A Comprehensive Feature-by-Feature Showdown
CRM
Bitrix24 vs. Asana: A Comprehensive Feature-by-Feature Showdown
We compare Bitrix24 and Asana, two titans of project management. Feature-by-feature, find out which tool is best for you and your business.
12 min
10 Best HubSpot CRM Alternatives for Small Businesses
CRM
10 Best HubSpot CRM Alternatives for Small Businesses
Although it may be one of the most popular CRM platforms out there, HubSpot CRM alternatives have boomed in number and quality. But the fact that HubSpot has a big name doesn’t mean it’s right for everyone.
20 min
Top 10 Microsoft Teams Alternatives for Small Businesses
CRM
Top 10 Microsoft Teams Alternatives for Small Businesses
If you're exploring alternatives to Microsoft Teams for any reason, you've landed on the right article. We'll provide you with a list of the top 10 substitutes and delve into why each might be a good fit based on your requirements, team size, and budget.
21 min
Top 10 Features to Look for in a Modern CRM System
CRM
Top 10 Features to Look for in a Modern CRM System
In this article, we’re going to address all the major features of a CRM system, explaining how they can save you time and effort while raising your bottom line. So whether you’re starting out in business or looking for a way to break out of a plateau, read on!
9 min
A Deep Dive into Bitrix24 and ClickUp: Understanding the Advantages of Bitrix24
CRM
A Deep Dive into Bitrix24 and ClickUp: Understanding the Advantages of Bitrix24
Read our comprehensive comparison of Bitrix24 and ClickUp. Discover why Bitrix24's features, pricing, and support make it the top choice.
11 min
What is CRM for manufacturing and how Bitrix24 can help
CRM
What is CRM for manufacturing and how Bitrix24 can help
Explore CRM's role in manufacturing and how Bitrix24's tailored features can improve production planning, customer relationships, and more.
10 min
8 Email Marketing Optimization Techniques Using Powerful CRM Software
CRM
8 Email Marketing Optimization Techniques Using Powerful CRM Software
Email marketing optimization is a never-ending journey of improvement, constantly evolving to help businesses connect with customers in a meaningful way and drive conversions. At the heart of this mission is customer relationship management software (CRM), a powerful tool that centralizes data, segments users, launches campaigns, and analyzes results. Bitrix24 understands the importance of optimizing email marketing techniques, and in this article, we will guide you on leveraging these strategies to supercharge your campaigns.
10 min
How Mobile CRM Strengthens Customer Relationships
CRM
How Mobile CRM Strengthens Customer Relationships
In a modern business world that doesn’t stop to take a breath, staying connected to your customers has never been so important. So let's take a closer look at exactly how a mobile CRM can revolutionize the way you connect with your customers.
8 min
Why Your Business Needs a Mobile CRM Strategy: Unlocking Success with Bitrix24
CRM
Why Your Business Needs a Mobile CRM Strategy: Unlocking Success with Bitrix24
If you want to give your business the edge it needs to succeed, it's time to embrace a mobile CRM strategy and revolutionize the way you operate.
8 min
6 Free CRM Tools for Insurance Agents: Boost Your Productivity Today
CRM
6 Free CRM Tools for Insurance Agents: Boost Your Productivity Today
Discover 7 free CRM tools tailored for insurance agents to streamline their workflow, boost productivity and enhance customer relationships
11 min
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