Integrate your Facebook profile with the Bitrix24 Contact Center to directly engage with both potential and current customers through Facebook messages. Each interaction is automatically stored in your Bitrix24 CRM, ensuring that conversations with returning customers are appended to the relevant lead or deal, while new visitors are promptly added as a fresh entry in the CRM.
Additionally, Bitrix24 supports Facebook comments, allowing you to manage and respond to Facebook comments directly from your Bitrix24 account without the need for any makeshift solutions. The integration is seamless, efficient, and can be completed in under a minute, streamlining your social media management and customer engagement efforts.
Learn more how to
connect Facebook comments,
messages or
Instagram business account.