Bitrix24's Automation Rules for Client Communication are designed to streamline your workflow through automation. These powerful tools enable you to engage with your clients efficiently by making calls, sending SMS, emails, and messages through Bitrix24's open channels.
These automation rules are organized into different categories based on the functions they serve. Within the Customer Communication automation category, you can find rules that allow you to:
- Send email to customer
- Initiate phone calls
- Send message to chat
- Send SMS to customer
- Invite customer to messenger platforms
Discover more about how you can enhance your customer communication through automation rules by visiting our
detailed guide.