Introducing
BotSL AI - a new app developed by Bitrix24 Gold Partner
System Leads, that seamlessly integrates your ChatGPT assistant with any open communication channel, including Live Chat, WhatsApp, Facebook, Instagram, or Telegram.
This ChatGPT assistant is designed to respond to both text and audio instructions, making it an ideal solution for companies seeking natural, 24/7 customer interactions. It also simplifies the creation of automated workflows and phases using icons or keywords based on the assistant's responses, enabling automatic decision-making based on bot interactions.
Key CRM integration features include:
- Phase Automation: By using a preconfigured icon or phrase, the bot can detect these in the assistant's message and switch to a previously configured phase.
- Workflow Automation: Similarly, when the bot detects a preconfigured icon or phrase, it can execute an independent process, allowing you to configure necessary actions or notifications. (Available in Professional and Enterprise plans only)
- Conversation Summaries: Activate the conversation summary action to instruct the assistant to create a summary listed by name, last name, phone number, topic discussed, or another format. This summary is saved in the comments field for advisors to review.
- Bitrix24 Open Channels Integration: Automatically create contacts every time a chat is initiated, ensuring seamless communication management.
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Payments for services are handled directly through ChatGPT, allowing you to independently manage and monitor your expenses.
