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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Blogs

Read about the latest Bitrix24 product updates, tips, tricks, and how-tos.
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Bitrix24 tips and updates
Create And Send Electronic Documents For Signing With Bitrix24 Sign Tool
Create And Send Electronic Documents For Signing With Bitrix24 Sign Tool
Bitrix24 Sign is an intuitive and customizable tool that helps to create professional-looking documents and ensure a smooth signing experience for both you and your counterparty.
1 min
Bitrix24 Rest API Webinars For Developers
Bitrix24 Rest API Webinars For Developers
Please welcome Bitrix24 REST API webinars for developers! We are excited to present the first 3 episodes that are packed with valuable tips and tricks.
1 min
Call Management in Bitrix24
Call Management in Bitrix24
Managing incoming and outgoing calls in Bitrix24 is effortless thanks to the Telephony feature. When a call comes in, the call form automatically pops up on your screen, ensuring you never miss an important conversation.
1 min
Manage BI-Analytics In Bitrix24
Manage BI-Analytics In Bitrix24
With Bitrix24 BI Analytics, you can generate comprehensive visual reports within your Bitrix24 platform, all with real-time updates.
1 min
Bitrix24 CRM Notifications Center: Never Miss an Activity Again
Bitrix24 CRM Notifications Center: Never Miss an Activity Again
Staying on top of your sales activities and completing them on time is crucial. That's where Bitrix24 CRM Notifications Center come in handy.
1 min
Unlock The Power Of Smart Processes In Bitrix24 Mobile CRM, Even On The Go
Unlock The Power Of Smart Processes In Bitrix24 Mobile CRM, Even On The Go
Smart processes are now available in Bitrix24 mobile app, allowing users to effortlessly create, edit, and organize SPA items with utmost flexibility.
1 min
Automating Business Processes With Bitrix24 Smart Scripts
Automating Business Processes With Bitrix24 Smart Scripts
Bitrix24 business process designer is a powerful tool that can help streamline business operations and improve productivity. Automate chains of actions and eliminate the need for manual intervention by adding a smart script to a business process.
1 min
Unlock the Power of Bitrix24 CRM Payments
Unlock the Power of Bitrix24 CRM Payments
Bitrix24 CRM Payments represent a shift in the way businesses handle transactions. Utilizing a modern CRM system is a game-changer for companies of any scale.
2 min
SMS Messaging in Bitrix24
SMS Messaging in Bitrix24
While email and phone calls remain popular collaboration options, SMS messages have emerged as a quick, cost-effective, and direct means of connecting with customers. Bitrix24 offers seamless integration for SMS messaging.
1 min
CRM Sales Tools Research 2023
CRM Sales Tools Research 2023
We present the findings of our CRM Sales Tools 2023 Research, which combines comprehensive market analytics with our survey focused on CRM sales tools. We surveyed 1000 Bitrix24 CRM users to gain a deeper understanding of the CRM sales tools’ role in businesses.
3 min
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