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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Better Customer Experience With Live Chat Box For Your Website

Take your website to another level with a modern chat box. Not any chat box but a no-coding customizable web chat box that is integrated with your omni-channel CRM and Contact Center to generate more leads. Automate your sales and marketing.
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Need free chat box for Wordpress, Drupal, Joomla, Blogger (Blogspot), Magento, Shopify, PrestoShop, BigCommerce or any other CMS? Then you'll love free Bitrix24 widget. Forget HTML, CSS, coding, jquery - we'll do it all for you, unless you want to customize the box yourself and remove Bitrix24 branding.

Here's what makes Bitrix24 different from all other chat box solutions. First, it's free, really free.  Agents can use the same chat box at the same time and the number of conversations isn't limited in the free plan.

Bitrix24 is much more than just a free chat box for your website. To use fancy words, it's an omnichannel CRM and contact center. You don't have to limit our website visitors to live chat. Email, phone calls, Facebook messenger, Viber, Skype, Instagram and other popular social networks and instant messengers are supported as well.

Because all data is saved to Bitrix24 CRM, you can use it later on for marketing to people who contacted you via live chat. You can sell more effectively and automate most of your sales and marketing processes with Bitrix24.

To learn more about our free live support software, register now or check out our videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Start for free

Basic Features

  • Free unlimited CRM records
  • Free 5GB online storage
  • Unlimited agents free
  • Live chat
  • Website builder
  • Web forms
  • Callback
  • Any CMS
  • Cloud or self-hosted (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)

Register Free

Free Customizable Live Chat Box

  • Embed code
  • Customizable appearance
  • Adaptive design (mobile sites)
  • Business hour settings
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more

Register Free

Smart Routing

  • Queueing rules
  • Time out settings
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Agent ratings
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more

Register Free

Omnichannel CRM

  • Emails
  • Telephony
  • Web forms
  • Social network' messengers
  • Chats for agents
  • Online store with unlimited orders
  • CRM with an unlimited client base
  • Sales automation
  • Video conferencing
  • Learn more

Register Free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
CRM
Fully Equipped CRM For Agencies And Recruiters
CRM
Free Email Marketing Tools Inside Your CRM
HR
Best HR Tools for Human Resource Professionals
Telephony
Call Center Software With Virtual Phone Number Rental
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