Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, track sales metrics, and more.
Set up automated client notifications via SMS or email, use our customizable triggers to automatically move leads/deals down the sales pipeline, configure automated notifications to your sales reps based on the lead/deal status.
Use our free AI-powered assistant CoPilot to create compelling marketing texts, generate new ideas, and transcribe phone calls in your CRM, autocompleting the fields in the respective lead or deal. The AI scoring tool will help you with sales forecasting.
No matter how a client contacts you (web form, email, live chat, social media, messenger, telephony), their message will be processed in the Contact Center and automatically turned into a lead in your CRM. From there, you can either continue the conversation or create a deal.
In addition to purely sales and marketing tools, Bitrix24 features everything your team needs to collaborate and communicate efficiently: chat, video calls and conferencing, file storage, calendar, online documents, mobile sales app, tasks, work time tracking, and more.
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
Here are the numerous components and tools that make up our CRM. Cross-integrated and interlinked, they all work as a part of a single ecosystem.
A full set of sales management tools for your business, including leads, deals, contacts, pipelines, and more.
Everything you need to power up your sales is here: estimates, invoices, payments, product catalog, inventory management, e-signature, and more.
Create original ideas for a special offer, write compelling copy for a promotional email, transcribe a phone call with a client, and more.
Reach your clients in a way that's convenient to them: email, SMS, phone, social media, landing pages, and more.
Manage your sales, clients, and team from your smartphone using the Bitrix24 mobile app.
A versatile omnichannel contact center solution, featuring web forms, widgets, live chat, integrations with WhatsApp, Instagram, telephony, email, and more.
Get comprehensive analytics and reports tools for your business, including sales funnels, employee performance, BI reports, and more.
Elevate your sales team communication with chat, online meetings, tasks, calendar, file storage, online documents, and more.
A full set of sales automation tools for your business, including customizable rules and triggers, workflow automation, automated funnels, third-party integrations, and more.
Leads
Deals
Estimates
Invoices
Payments
Product catalog
E-signature
Inventory management
CRM store
Email marketing
Landing pages
SMS
Ads on Google & social media
CRM forms
Social media integrations
Webmail
Telephony
Website widget
Workflow automation
BI reports & data analysis
Sales automation
AI assistant in CRM
Video calls
Calendar
Tasks
File storage
API & CRM integrations
Access permissions
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