How Bitrix24 helped a training center to serve up to 5 times more clients

Background

Survival Skills is a social enterprise with a mission to reduce preventable casualties in Vietnam through internationally recognized first aid education.

Challenge

At any given moment, no one could tell what the final version of a document was and where to find the phone number of client X. This led to a number of mishaps that eventually cost the company a considerable sum of money and reputational damage.

Solution

After the company switched to Bitrix24, we immediately started to see the positive effects and were able to:

Automate a lot of CRM processes, which helped to improve productivity;
Eliminate the time for sale reporting thanks to Analytics and recent integration with Google Data Studio;
Enjoy calendar and email integration with CRM that help the sales and training teams to coordinate efforts;
Process 5 times the amount of customers with an unchanged number of staff.;

As a result, Bitrix24 has helped the whole team to collaborate on a single feature-packed platform without the pain to switch from one software to another.

How Bitrix24 helped a training center to serve up to 5 times more clients

Thai Binh Ho

Survival Skills Vietnam

Background

Challenge

Solution

Survival Skills Vietnam and 15 million other businesses around the world have chosen Bitrix24

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