The right prescription for your business

Get more work done faster, grow sales like your competitors never could, and easily stay in touch with your team online - all with Bitrix24. Just what the doctor ordered.

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Software that really helps

Like any good medicine, Bitrix24 is all about helping people... and businesses! Here are just a few of our 1,000,000+ amazing recovery stories.

Lisa, 27, mother of two, desperately trying to balance remote work and life

Symptoms: slow, inefficient communications

Prescription: Bitrix24 Virtual Office

Results: streamlined communications + more free time to spend with her family

Read Lisa’s story

Jim, 45, once successful car salesman whose business was shattered by the lockdown

Symptoms: decreasing sales

Prescription: Bitrix24 CRM

Results: increased sales + more satisfied clients

Read Jim’s story

Timothy, 33, project manager, been struggling with his team’s low productivity recently

Symptoms: low team productivity

Prescription: Bitrix24 Tasks & Projects

Results: more completed projects + tighter teamwork

Read Timothy’s story

Three amazing recovery stories in one video

Lisa’s story

Having spent most of her career working as a CPA in the office, Lisa (like millions of other people) was forced to stay home and work remotely.

Identifying the problem

On the very first day of working from home, Lisa immediately realized that her two biggest challenges were:

Restoring team communication
Balancing work and home life

Now that Lisa and her team were not together in the office anymore, trivial things like managing tasks, scheduling meetings, or simply communicating had all become a mess.
Tasks were getting lost in the shuffle, internal communications got fragmented due to everyone’s using different apps - and the fact that Lisa had to look after her kids while working from home certainly did not contribute to her personal productivity.

Looking for a solution

Lisa started to look for a solution that would help her improve internal communications and bring her team back together (at least, online). Bitrix24 was her main choice because it featured all the tools she needed:

Chats, calls, and video conferencing
Task manager
Calendars
Online cloud storage and file sharing
Integration with QuickBooks

The other two huge factors were ease of use and the price, which (in her case) was $0 since all these tools are available on the free plan.

How Bitrix24 helped Lisa

Mere weeks after Lisa and her team started using Bitrix24 for their work, it became apparent to everyone that using a single tool for all internal communications was a radical improvement in terms of speed and clarity.
Another huge difference was the fact that Lisa finally got some weight off her shoulders due to more efficient task management, which gave her some free time to spend with her family.

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How can Bitrix24 Virtual Office help you?

Bitrix24 is a multi-component online collaboration platform that features over 35+ tools for sales, marketing, communication, and more. Virtual Office is one of Bitrix24’s components featuring all the tools you need for everyday work, whether it’s remotely or in the office.

HD video calls and conferencing
Private and group chats
Calendars
Tasks
Cloud storage
Online documents
Knowledge base
Online time clock
Work schedules
Workflow automation

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Jim’s story

Before the lockdown, Jim’s used car dealership was doing reasonably well. Customers kept coming steadily so much so that he never really had to bother about competition or using any sales tools except for the good old Excel spreadsheet.

Identifying the problem

It all came crashing down last year when everyone’s sales dropped and the used car market hit the lowest levels since 2012. That’s when Jim realized he needed something more than a spreadsheet and phone to get his sales back.
His main problems were:

Slowly decreasing sales
Increased customer churn
Ineffective sales techniques

Looking for a solution

Jim knew what a CRM system was but never bothered to use one before. Now that his business was not looking good, he thought he’d give a try to a few popular CRM systems and see how they work out for his dealership.
His main choice criteria were:

Ease of use
Built-in/integrated telephony
Online marketing capabilities
Tools for customer support
Free (for at least 5 users)

It took Jim quite a while to find a CRM that matched all of these criteria, and he eventually settled on Bitrix24.

How Bitrix24 helped Jim

The first thing Jim did was upload all of his existing customer data into Bitrix24 CRM, which gave him around 500 contacts. Using the CRM Marketing module, he segmented the customer base and sent out a few promotional emails, which resulted in a bunch of successful deals.
With the help of Bitrix24 Telephony, Jim’s sales reps were able to close even more deals. But when it really got off the ground was the moment Jim discovered Bitrix24 Sales Center. There, he set up and launched Facebook ad campaigns, and that’s when leads started popping in. Converting them into paying customers was just a matter of time.

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How can Bitrix24 CRM help you?

Bitrix24 CRM is more than just CRM as it is packed with client management, customer support, and marketing automation features. Oh, and it’s free to start for an unlimited number of users!

Customizable CRM web forms
Automated lead and deal distribution
Custom deal stages
360-degree customer view
Visual pipeline CRM management
Bulk mail, SMS, IM, telemarketing campaigns
VoIP telephony
Comprehensive CRM analytics

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Timothy’s story

Timothy’s digital marketing studio business was not affected all that much by the lockdown. In fact, recently they’ve been getting even more orders than usual, which led to an expected increase in the workload, which, in turn, led to several late project deliveries and disappointed clients.

Identifying the problem

As it turned out, the main problem was that Timothy’s team members were getting lost in the sea of various tasks, responsibilities, and deadlines. Working on 1-2 projects at a time was the comfortable pace they’d got used to.
When the number of projects running simultaneously grew to 3-5, the cracks in their workflows started to show. After having a long, heated discussion with the team, Timothy was able to identify 3 main problems:

Lack of control over completed work
Mixed responsibility
Tasks too complex

Looking for a solution

The solution was staring Timothy right in the face: his team needed a project management system - but not just any. An ideal choice would have been a system that had enough capabilities but was not too complex.
Their minimal requirements were:

Task visualization (Kanban board, Gantt chart)
Task reports
Ability to automate recurring tasks
Ability to track time spent on a particular task

Having tried a few obvious choices, Timothy was not satisfied with any of them - they were all too complicated for his simple needs. Another downside was the price, which kept adding up with every new user.

How Bitrix24 helped Timothy

Having worked with the Gantt chart and Kanban board before, Timothy had no problem adapting to these tools in Bitrix24. Task automation was there, so were task reports, time tracking, and KPIs.
Timothy was also pleasantly surprised by the presence of an online time clock in Bitrix24, which even made his job as the project manager a little easier. Using sub-tasks and assigning different task roles, his team finally managed to tackle large projects and increase their efficiency.
After a month’s search, Timothy finally found what he was looking for - a feature-rich, yet easy-to-use project management solution from Bitrix24.

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How can Bitrix24 Tasks & Projects help you?

In addition to giving you the possibility to set tasks, receive work reports, and manage projects online, Bitrix24 is free to start for an unlimited number of users!

Visual project management
Task templates and automation
Workload management tools
Task dependencies
Collaboration with external users
KPIs and task efficiency

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