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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
Sales & revenue growth
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Enterprise Solutions
Find the Perfect Tool
Best CRM for transportation
Boost Sales with CRM
Best CRM for transportation
If you run a company that specializes in transportation and logistics, you should buy a top-end CRM for it. From this article, you'll get to know how to choose a worthy CRM for transportation and how you can benefit from it. Also, you'll find a list of the six best CRMs for your industry and their characteristics.
12 min
Customer Relationship Management. Best CRM for IT
Customer Success
Customer Relationship Management. Best CRM for IT
Since business and trade have moved to the internet, it is becoming increasingly more difficult to find and retain customers and compete with the increasing numbers of service providers. In this article, we shall discuss the significance of effective CRM practices for successful business operations, particularly in the IT sector.
12 min
CRM for Education Industry
Boost Sales with CRM
CRM for Education Industry
Due to growing competitive pressure, non-profit organizations now provide high-quality services. Because universities are increasingly more customer/student-oriented and drawn by the benefits connected with them, CRM systems have started being used by non-profit organizations like them.
22 min
Local marketing strategies
Data-Driven Marketing
Local marketing strategies
A person more likely will not go to wash the car or get a haircut across town, so there is no point in spending money on advertising for the entire settlement. Localization will allow your business to attract the maximum possible audience as potential customers.
12 min
What Is Micro Marketing?
Data-Driven Marketing
What Is Micro Marketing?
In today's world, micro marketing is becoming more and more essential than basic operational operations as a tool in conducting business. Not everyone can teach marketing newbies about social media's value by simply explaining what it is.
16 min
The 8 Best Document Collaboration Tools in 2022
Find the Perfect Tool
The 8 Best Document Collaboration Tools in 2022
In case your employees aren't already using document collaboration tools, you might want to take a look at the most popular alternatives that the business software market has to offer in 2022.
7 min
Workflow Automation: Definition and Examples
Goal-Oriented Project Management
Workflow Automation: Definition and Examples
Workflow automation will gather, store, and analyze data, leaving no room for miscalculations, misunderstandings, or other human errors. Plus, less manual work means more creative and strategic thinking to move your company moving forward. There are plenty of apps on the market, so here are some options that will suit your needs and budget.
8 min
Project Management Techniques: Seven Best Techniques to Use in 2022
Goal-Oriented Project Management
Project Management Techniques: Seven Best Techniques to Use in 2022
In this article, we will mention several successful strategies for effective project management. You may have to decide which one suits your business needs and circumstances better or choose to experiment with combinations. Either way, we hope the information we have presented here will help your business grow.

7 min
What's the Difference Between ERP and CRM
Boost Sales with CRM
What's the Difference Between ERP and CRM
Quite often the question arises, what is better, ERP or CRM? But this is a bit incorrect. You need to start with what your company is primarily focused on, whether it is related to sales and active work with clients or something different.
11 min
13 Universal Project Management Principles for Beginners
Goal-Oriented Project Management
13 Universal Project Management Principles for Beginners
Achieving your goals within a set of restraints might be a tough challenge. These core project management principles will help you plan your work more effectively. Whether you are managing tasks for a sales team or an IT company, these basic principles remain the same.
7 min
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