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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
CDP vs CRM: What's the difference?
Boost Sales with CRM
CDP vs CRM: What's the difference?
We will look at a customer data platform vs CRM. Which one is best suited for your business? The article contains the definitions of each system, its key functions and benefits, and the main differences.
11 min
Sales Development Representatives (SDRs)
Sales & revenue growth
Sales Development Representatives (SDRs)
Adding sales development representatives  to your team might seem like spending vital resources on additional salaries for more employees, but you shouldn't look at it this way. SDRs bring in more business opportunities, have enough time to approach and nurture every prospect, and qualify leads.
7 min
Best CRM for Recruiters
Team & HR Growth
Best CRM for Recruiters
The difficulty is that the market of CRM systems is very extensive: different products have a different interface, a set of options, etc. This article will show you where to start and how to choose the right CRM, which will have everything your company needs (and will not be superfluous).

11 min
The Challenger Sales Model: Understanding The Methodology
Sales & revenue growth
The Challenger Sales Model: Understanding The Methodology
From this article, you'll get to know the essence and benefits of the Challenger sales methodology that you might want to adopt. Also, you'll learn the two characteristics of businesses that benefit the most from this model.
9 min
Best Bookkeeping Software for Small Businesses in 2022
Small Business Growth
Best Bookkeeping Software for Small Businesses in 2022
This article provides some helpful criteria for deciding what type of online accounting assistance your enterprise needs. We shall briefly review some of the most advanced bookkeeping software for small business purposes available in 2022. We shall also offer you some pieces of advice on comparing bookkeeping applications to select an optimal one for your business.
13 min
7 Types of Sales Jobs: Which One Is Right for You?
Sales & revenue growth
7 Types of Sales Jobs: Which One Is Right for You?
Obviously, climbing up the sales job ladder is a long and challenging journey. Here are the 7 most common types of sales jobs you might want to study before sending your CV.
10 min
Buzz Marketing: Types and Strategies
Data-Driven Marketing
Buzz Marketing: Types and Strategies
In this article, we shall introduce you to the basic principles of this form of advertising, describe several types of buzz marketing techniques, let you know how to generate your personal buzz marketing strategy, and give you some examples for your inspiration.
7 min
8 Alternatives to Gantt Charts
Goal-Oriented Project Management
8 Alternatives to Gantt Charts
In this article, you'll find a selection of top-notch Gantt chart alternatives that have been widely used by businesses from different spheres.
6 min
What is Community Management?
Data-Driven Marketing
What is Community Management?
Сommunity management helps businesses solve a number of diverse tasks from strengthening customer loyalty, attracting sponsors and partners to attracting investments, hiring qualified employees, and solving problems related to the company's reputation. But the organization of the community around your project requires a large set of communication skills.
11 min
Top Knowledge Management Systems
Team & HR Growth
Top Knowledge Management Systems
Knowledge management software allows you to better organize information that both your clients and employees need. From this article, you'll learn about the functions and advantages of systematized knowledge databases. Also, you'll get to know how to choose the best knowledge management software and find a list of the highest-rated solutions.
15 min
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