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CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Find the Perfect Tool
Timeboxing and Business Software: Complete Guide to Effective Project Management
Goal-Oriented Project Management
Timeboxing and Business Software: Complete Guide to Effective Project Management
Project management explained: the significance of the so-called Waterfall vs. Agile, timeboxing as one of the most powerful management tools and business software to help you achieve the desired goals easier and more effectively.
11 min
How to manage multiple projects effectively: 9 essential strategies
Goal-Oriented Project Management
How to manage multiple projects effectively: 9 essential strategies
We’ve compiled 9 essential tips for how to manage multiple projects successfully — and save yourself the stress of poor organization.
9 min
12 tips for an effective customer service case management
Customer Success
12 tips for an effective customer service case management
Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.
10 min
How to run an effective brainstorming session
Goal-Oriented Project Management
How to run an effective brainstorming session
We’ve put together a definitive guide that helps you structure, manage, and follow up after brainstorming sessions in a way that will make you want to do it every week. So buckle up and find out how to turn your boring meetings into dynamic ideation sessions that foster solutions.
10 min
5 Must-Have CRM Reports, to Get the Best Out of Your System
Boost Sales with CRM
5 Must-Have CRM Reports, to Get the Best Out of Your System
If you have a CRM, you should use it to generate reports to assess the efficiency of your team, make improvements and maximize your profit. Read more about the five most important types of CRM reports that should come in handy for any industry. Plus, a step-by-step guide on composing custom reports.
9 min
How to Create Your Own Knowledge Base in the Company
Goal-Oriented Project Management
How to Create Your Own Knowledge Base in the Company
A knowledge base is a digital library where users can find answers to all the questions they might want to ask about your products, services, brand and company. How to create an excellent knowledge base for your business to boost your customer satisfaction? Which software to use?
16 min
10 tips to create your weekly work from home plan
Boost Productivity
10 tips to create your weekly work from home plan
When the line between your home and your office begins to blur, it’s easy to fall into bad habits. That’s why we’ve compiled 10 practical tips to create your very own working from home plan.
9 min
What Is an Agile Product Owner and What Do They Do?
Goal-Oriented Project Management
What Is an Agile Product Owner and What Do They Do?
As soon as the company takes off, it would be wise to hire a product owner. Two-thirds of companies that switched to Agile admit that this methodology enabled them to boost their efficiency. In this article, we'll talk about who an Agile product owner is and why you should include them in your staff.
14 min
Examples of Effective Calls-to-Action That Work
Data-Driven Marketing
Examples of Effective Calls-to-Action That Work
CTAs enable companies to boost sales, get to know their audience better and strengthen their bonds with consumers. In this article, we'll analyze the best call to action examples that should inspire you to create your own efficient CTAs.
16 min
How to Build a Sales Pipeline from Scratch: Step-by-Step Guide
Sales & revenue growth
How to Build a Sales Pipeline from Scratch: Step-by-Step Guide
To visualize your business' sales process, you should build a pipeline. It should boost the efficiency of your sales teams and help you to maximize your profit. From this article, you'll get to know how to create a top-notch sales pipeline. This information should come in handy for companies of any size and industry.
7 min
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