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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Boost Sales with CRM
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Find the Perfect Tool
How to Create Your Own Knowledge Base in the Company
Goal-Oriented Project Management
How to Create Your Own Knowledge Base in the Company
A knowledge base is a digital library where users can find answers to all the questions they might want to ask about your products, services, brand and company. How to create an excellent knowledge base for your business to boost your customer satisfaction? Which software to use?
16 min
10 tips to create your weekly work from home plan
Boost Productivity
10 tips to create your weekly work from home plan
When the line between your home and your office begins to blur, it’s easy to fall into bad habits. That’s why we’ve compiled 10 practical tips to create your very own working from home plan.
9 min
What Is an Agile Product Owner and What Do They Do?
Goal-Oriented Project Management
What Is an Agile Product Owner and What Do They Do?
As soon as the company takes off, it would be wise to hire a product owner. Two-thirds of companies that switched to Agile admit that this methodology enabled them to boost their efficiency. In this article, we'll talk about who an Agile product owner is and why you should include them in your staff.
14 min
Examples of Effective Calls-to-Action That Work
Data-Driven Marketing
Examples of Effective Calls-to-Action That Work
CTAs enable companies to boost sales, get to know their audience better and strengthen their bonds with consumers. In this article, we'll analyze the best call to action examples that should inspire you to create your own efficient CTAs.
16 min
How to Build a Sales Pipeline from Scratch: Step-by-Step Guide
Sales & revenue growth
How to Build a Sales Pipeline from Scratch: Step-by-Step Guide
To visualize your business' sales process, you should build a pipeline. It should boost the efficiency of your sales teams and help you to maximize your profit. From this article, you'll get to know how to create a top-notch sales pipeline. This information should come in handy for companies of any size and industry.
7 min
6 Strategies to overcome the fear of failure as a leader
Goal-Oriented Project Management
6 Strategies to overcome the fear of failure as a leader
Most of us succumb to the pressures around us. It’s nothing to be ashamed of, but you can take things to the next level by overcoming them. That is why we’ve put together a guide on how to overcome fear of failure in business. Read on to equip yourself with the tools to put you in the best position for success.
9 min
7 Gamification strategy tips & techniques for businesses
Inspiring Leadership
7 Gamification strategy tips & techniques for businesses
Implementing gamification takes up a lot of resources for planning and successful execution. That is why we’ve put together 7 gamification strategies that will make a positive impact all across your business.
10 min
Ecommerce after sales service: Why is it important for your ecommerce business?
Sales & revenue growth
Ecommerce after sales service: Why is it important for your ecommerce business?
If you’re in the ecommerce game, you’ll know that there’s one overarching aim of your business: to increase your profit margins. In this article, we’ll cover the advantages of ecommerce after sales service before diving into a range of useful strategies you can implement.
9 min
Client Onboarding Guide: 7 Crucial Tips For Better Client Relationships
Customer Success
Client Onboarding Guide: 7 Crucial Tips For Better Client Relationships
Customer-client relationships have changed drastically in the 21st century. So to help you use onboarding as a way of connecting with — and keeping — customers, we’ve created a client onboarding guide made up of 7 handy steps that will boost your approach.
10 min
How To Improve User Experience On Your Website
Data-Driven Marketing
How To Improve User Experience On Your Website
User experience is among the most valued concepts in web building these days. In this article, we’ll combine powerful tools and the right strategies to help you improve website user experience and watch that revenue rise.
10 min
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