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Customer Success

9 Perfect Ways to Deal with a Client’s Negative Feedback

We’ve drawn upon experience to create a list of nine perfect ways to deal with a client’s negative feedback. We’ll first delve into customer-facing communication techniques before exploring internal changes you can make to reduce the frequency of such situations.

11 min

Team & HR Growth

7 Tips to Manage and Minimize Employee Absenteeism

Employee absenteeism is the term used to describe routine absences from work that are often unscheduled and without a good reason. A particular proportion of absences is acceptable. Nevertheless, if this starts to happen frequently, it may be a sign of more serious problems.

10 min

Sales & revenue growth

How to Be a Great Sales Leader: 10 Important Attributes

Every department needs a different kind of leader, and what makes a good sales team leader in one business might be completely different compared to another organization. Here are 10 important attributes every sales leader should have.

8 min

Boost Productivity

15 Tips For Travel While Working Remotely

Remote work is quickly becoming an expectation for jobs in tech, marketing, and many more industries. Here are some tips and tools for working remotely, what may have seemed a far-off dream is now an attainable reality.

10 min

Customer Success

7 Secrets for Using AI to Improve Customer Experience

It’s no secret that AI can streamline customer experience processes and boost profitability, but learning how to leverage it is another issue altogether. That’s why we’ve put together our seven secrets, aimed at any company interested in using AI to improve customer experience. You don’t need to be a tech genius to get started, so let’s go.

10 min

Goal-Oriented Project Management

10 questions project managers should ask in a project analysis session before a project begins

Issues that are left unchecked snowball and end up derailing your project, when you could have saved yourself all that trouble with a few simple questions at the outset. That’s why we’re here with some common sense questions for project managers that set the stage for success.

9 min

Goal-Oriented Project Management

8 Tips To Increase Project Motivation In Remote Teams

Managing a team will never be simple, whether there are five or hundreds of people on it. Clustering individuals with various demeanors can frequently result in conflicts, misunderstandings, and a reduction in job efficiency.

10 min

High-performance teamwork

10 Essential Qualities of a Team Player

This article will get below the surface and demonstrate the qualities of a team player, what you need to look out for, and how your team will improve.

10 min

Goal-Oriented Project Management

15 Essential Functionalities Every Project Management Software Needs in 2022

With so many tools out there, it’s hard to know which functionalities of project management software are essential and which ones are a gimmick. Either way, you want to get the most bang for your buck when choosing your app, and we’re here to help.

10 min

Boost Productivity

Communication Failure in the Workplace? These are the 5 Main Reasons

Before things spiral out of reach, it's critical to identify and fix workplace communication issues. Here are the 5 main reasons why some companies suffer from a communication breakdown.

9 min

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