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Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Boost Sales with CRM
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Find the Perfect Tool
The 17 Best Website Builders For Small Businesses In 2023
Small Business Growth
The 17 Best Website Builders For Small Businesses In 2023
Having a website is essential to the success of a business, big or small. However, if you’re running a small business and looking to help get it off the ground by launching a website, you need to use the best website builder in the industry.
17 min
What Is Active Listening: 7 Strategies To Improve It And Close More Deals
Customer Success
What Is Active Listening: 7 Strategies To Improve It And Close More Deals
Listening is a highly essential skill to possess, hone and use in all aspects of life. However, a lot of us are not really good at listening and are even unclear about what active listening is. Why active listening is important and how we can all further improve our skills.

12 min
20 Proven Project Management Tips to Boost Your Team's Productivity and Efficiency in 2023
Goal-Oriented Project Management
20 Proven Project Management Tips to Boost Your Team's Productivity and Efficiency in 2023
Everybody wants a more productive team, but unfortunately, there’s no one silver bullet for success. That’s why we’ve got 20 project management tips that combine to make big changes to your productivity and efficiency.
11 min
8 Brilliant Tips for Complex Project Management
Goal-Oriented Project Management
8 Brilliant Tips for Complex Project Management
We know the feeling. You thought it would be a simple job just like all the rest, but now you read the brief, you feel yourself drowning in all those moving parts and anxiety-inducing deadlines. Welcome to the world of complex project management.
10 min
Project Coordinator vs Project Manager: Key Differences
Goal-Oriented Project Management
Project Coordinator vs Project Manager: Key Differences
Project management is a critical function in any organization, and having the right personnel in place to lead and execute projects is a valuable ticket to success. In this article, we will explore the key differences between coordinators and managers, and delve into the unique skills and responsibilities that each role brings to the table.

10 min
10 Best Accounting Software for Small Business
Small Business Growth
10 Best Accounting Software for Small Business
Choosing the best accounting software can be a radical change for your small businesses. The kind of accounting software functionalities you get depend heavily on which tool you go for. As it can be difficult to decide, we’ve compiled a list of our favorites for 2023.
11 min
How to structure your customer service department? 7 tips to work efficiently
Boost Productivity
How to structure your customer service department? 7 tips to work efficiently
A good customer experience can do so much to either sink your company or take it to new heights. Customer feedback and satisfaction scores help set you apart from other companies within the same market. Here are some tips for providing exceptional customer service.
10 min
What is a Digital Project Manager? 10 Important Characteristics
Goal-Oriented Project Management
What is a Digital Project Manager? 10 Important Characteristics
A digital project manager is a new breed of manager that works specifically on tech-focused assignments. It’s still a little confusing to understand exactly who these people are and what makes them good at their job. So if you’re interested in a promotion or a career switch, read on!

10 min
10 Best Leadership Tools for Successful Management
Inspiring Leadership
10 Best Leadership Tools for Successful Management
This article is going to focus entirely on tools for leadership. While personal skills are something that are hard earned, requiring weeks of dedicated learning, it only takes a minute to arm yourself with performance analytics, hiring assistants, and automations to make everything run like clockwork.
10 min
How To Make The Most Of Multidisciplinary Teams: 17 Strategies You Should Apply
Goal-Oriented Project Management
How To Make The Most Of Multidisciplinary Teams: 17 Strategies You Should Apply
According to 86% of consumers, they can be converted into brand and store loyalists just by good customer service. Exceptional customer service doesn’t come from just one team or department. Enter: the concept of multidisciplinary teams.
12 min
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