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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
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Find the Perfect Tool
Project Deadline Management: 10 Tips for Dealing with Tight Deadlines
Goal-Oriented Project Management
Project Deadline Management: 10 Tips for Dealing with Tight Deadlines
We’ve put together an article that covers the actions you need to take before, during, and after a deadline crisis, as well as how to manage multiple projects with competing deadlines. So if that acute jolt of stress is too familiar for your liking, read on to turn your project delivery record from a cause for shame to a badge of honor.
10 min
How to Reduce Customer Churn? 14 Tips You Should Apply
Customer Success
How to Reduce Customer Churn? 14 Tips You Should Apply
While acquiring new customers can be a costly affair, retaining existing ones is a more sustainable approach. Here are 14 actionable tips that you can apply today to reduce customer churn.
11 min
14 Best Digital Workplace Software Tools for 2024
Find the Perfect Tool
14 Best Digital Workplace Software Tools for 2024
Welcome to 2023, where digital workplace software tools are the essential foundation of productivity. Digital workplace solutions include collaboration tools, project management, and document editing features, all of which combine for a more efficient business.
14 min
How to Double Your Sales Using These Top 10 Sales Tracking Techniques
Sales & revenue growth
How to Double Your Sales Using These Top 10 Sales Tracking Techniques
If you’re having trouble boosting your sales numbers, the solution might be easier than you think. Explore the top 10 sales tracking techniques that can help you get there in the easiest way possible. 
11 min
Top-27 Cold Calling Scripts for Real Estate Agents
Sales & revenue growth
Top-27 Cold Calling Scripts for Real Estate Agents
In the real estate industry, cold calling is one of the most efficient lead generation techniques. To get you started, here you can find highly effective real estate cold call scripts for various situations that will help you connect with potential clients.
29 min
10 Secrets of Successful Project Managers: Master the Art of Project Management Today
Goal-Oriented Project Management
10 Secrets of Successful Project Managers: Master the Art of Project Management Today
Let's look into the most common secrets of successful project managers, and hopefully, you’ll be able to apply them in your next project.
11 min
Stay Productive on the Go: 20 Must-Have Tools for the Digital Nomad Lifestyle
Boost Productivity
Stay Productive on the Go: 20 Must-Have Tools for the Digital Nomad Lifestyle
The digital nomad lifestyle has gone from a fancy buzzword to a common career path in the blink of an eye. We’re going to look at the specific challenges that come with the digital nomad lifestyle, and tell you what the pros are doing to overcome them.
10 min
Project Management Tools in 2023: Everything You Need to Know
Goal-Oriented Project Management
Project Management Tools in 2023: Everything You Need to Know
Whether you're new to project management or have been at it for a while, finding the right software to help you stay on top of things can be a challenge. That's why in this article will cover everything you need to know about project management tools in 2023!

10 min
What is a Contingency Plan? 7 Steps to Rock-Solid Contingency Planning
Goal-Oriented Project Management
What is a Contingency Plan? 7 Steps to Rock-Solid Contingency Planning
A contingency plan is a proactive approach to managing risks and making sure that when the worst does happen, you can step in and save your company. A step-by-step guide to developing a rock-solid response plan.
10 min
Why Every Small Business Needs a CRM?
Small Business Growth
Why Every Small Business Needs a CRM?
Are you running a small business and struggling to keep track of customer information and sales data? Discover why implementing a CRM system is crucial for your success.
24 min
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