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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
7 Essential Steps for Effective Digital Workspace Transition
Team & HR Growth
7 Essential Steps for Effective Digital Workspace Transition
Transitioning to anything can be daunting to anyone in the workplace. It’s the concept of change, disrupting the norm, and venturing into something new that throws people off balance sometimes. The apprehension may intensify if the change has to do with implementing digital workspaces.
10 min
9 Hidden Project Risks You Should Know About
Goal-Oriented Project Management
9 Hidden Project Risks You Should Know About
Let's go through some project management challenges and unseen risks in projects to help you know what to look out for. We will also highlight the importance of thorough project risk awareness and assessment.
10 min
Why Startups Fail: Uncovering the 10 Key Causes of Business Failure
Goal-Oriented Project Management
Why Startups Fail: Uncovering the 10 Key Causes of Business Failure
Let's go through the top 10 key causes of business failure, along with tips on how you can avoid them or recover in time to rescue your company.
12 min
11 Essential Negotiation Skills to Confidently Close Deals
Sales & revenue growth
11 Essential Negotiation Skills to Confidently Close Deals
Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.
12 min
10 Innovative Approaches to Effective Project Cost Tracking
Goal-Oriented Project Management
10 Innovative Approaches to Effective Project Cost Tracking
Let's explore 10 innovative solutions that are transforming the landscape of cost control in projects. Covering tools, strategies, and methodologies.
10 min
Using AI tools to transform your email writing
Data-Driven Marketing
Using AI tools to transform your email writing
Enhance your email writing with AI tools! Learn strategies to improve clarity, tone, and efficiency, ensuring your messages stand out and make an impact.
9 min
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Customer Success
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.
12 min
What is Branding? Understanding its Importance in 2024
Data-Driven Marketing
What is Branding? Understanding its Importance in 2024
Contrary to what most people think, companies are not just selling products. They are selling experiences, emotions, and beliefs with brand management and brand identity. Successful brands understand the experience they want existing customers to have when they buy or think about purchasing their products.
15 min
Bitrix24 vs. Asana: A Comprehensive Feature-by-Feature Showdown
Boost Sales with CRM
Bitrix24 vs. Asana: A Comprehensive Feature-by-Feature Showdown
We compare Bitrix24 and Asana, two titans of project management. Feature-by-feature, find out which tool is best for you and your business.
12 min
10 Best HubSpot CRM Alternatives for Small Businesses
Small Business Growth
10 Best HubSpot CRM Alternatives for Small Businesses
Although it may be one of the most popular CRM platforms out there, HubSpot CRM alternatives have boomed in number and quality. But the fact that HubSpot has a big name doesn’t mean it’s right for everyone.
20 min
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