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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
Bitrix24 for Educational Institutions: Tailoring CRM for Academic Needs
Boost Sales with CRM
Bitrix24 for Educational Institutions: Tailoring CRM for Academic Needs
Bitrix24 is more than just a workspace for business. Read how it can be tailored to enhance the operations of educational institutions too.
11 min
Leveraging AI for Competitive Advantage: Insights for SMBs
Small Business Growth
Leveraging AI for Competitive Advantage: Insights for SMBs
Here is a guide on how AI can be realistically and effectively integrated into your business, regardless of your technical background, helping your business stay relevant and competitive in a rapidly evolving digital landscape.
10 min
8 Reasons why your business is losing customers
Sales & revenue growth
8 Reasons why your business is losing customers
The loss of customers is a quick path to failure, a concern that many business owners are keenly aware of. There are tools that you can use to aid in customer satisfaction and retention. Let’s dive in and find out how you can keep your customers coming back for more.
11 min
AI in Customer Relationship Management: Beyond the Hype
Sales & revenue growth
AI in Customer Relationship Management: Beyond the Hype
CRM is the key to driving business growth, and AI has revolutionized its potential. We see what it can do for you and your business.
10 min
Innovating with AI: Opportunities and Challenges for Today's Companies
Power of AI, ML & Big Data
Innovating with AI: Opportunities and Challenges for Today's Companies
AI has transformed business forever. We unravel the complexities and uncover the potential of AI in innovating for the future.
10 min
AI for Better Business Decisions: What Leaders Need to Know
Inspiring Leadership
AI for Better Business Decisions: What Leaders Need to Know
AI decision-making is revolutionizing how businesses use their data. This guide has all the information you need to get it working for you.
12 min
Maximizing Sales Funnel Efficiency: A Step-by-Step Guide
Sales & revenue growth
Maximizing Sales Funnel Efficiency: A Step-by-Step Guide
A properly working sales funnel helps your business earn customers. It also helps generate a new source of business for your company. Here are some tips on how you can make your sales funnel work better for you.
12 min
The Top 8 Personnel Management Tools You Need for HR Success
Team & HR Growth
The Top 8 Personnel Management Tools You Need for HR Success
We will outline the main functions of personnel management tool as well as analyze how to combine them with other apps to maximize impact. Ready to start streamlining your HR processes? Let’s go.
10 min
Improve Work Performance: 9 Effective Methods
Boost Productivity
Improve Work Performance: 9 Effective Methods
There’s often a lot said about enhancing team performance, but what about when you need to improve work performance on an individual level? Here are our 9 productivity-boosting tips for maximizing employee output.
10 min
Sprint to Success: 7 Agile Meeting Techniques for Rapid Decision-Making
Goal-Oriented Project Management
Sprint to Success: 7 Agile Meeting Techniques for Rapid Decision-Making
In this article, we’re going to detail the what, the why, and the how of seven agile meeting techniques that can improve the quality of contributions, but most importantly, the speed of your decisions.
10 min
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