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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Boost Sales with CRM
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Find the Perfect Tool
Types of Knowledge Base Structures and How to Choose the Right One
Team & HR Growth
Types of Knowledge Base Structures and How to Choose the Right One
Explore the different types of knowledge base structures and find out how to choose the perfect one for your needs.
10 min
What is Agile Project Management and How Can It Transform Your Small Business?
Goal-Oriented Project Management
What is Agile Project Management and How Can It Transform Your Small Business?
Learn what Agile Project Management is and how it can transform your small business, making it more flexible and efficient.
12 min
What is Internal Communications and Why is it Crucial for Your Business?
Effective Team Communication
What is Internal Communications and Why is it Crucial for Your Business?
Learn what internal communications are and why they are crucial for your business's efficiency and success.
11 min
Top 10 Automation Tools Every Small Business Should Consider in 2024
Small Business Growth
Top 10 Automation Tools Every Small Business Should Consider in 2024
Revolutionize your small business with the top 10 automation tools of 2024—streamline operations and boost efficiency effortlessly.
13 min
Top Tools for Enhancing Employee Engagement in Hybrid Work Environments
Succeed Remotely
Top Tools for Enhancing Employee Engagement in Hybrid Work Environments
Discover the top tools to enhance employee engagement in hybrid work environments, ensuring your team stays connected, productive, and valued.
10 min
The Top 5 Calendar Apps for Scheduling External Meetings
Time Efficiency Hacks
The Top 5 Calendar Apps for Scheduling External Meetings
Explore the top 5 calendar apps for businesses, designed to simplify scheduling and easily manage your external meetings.
9 min
Optimizing Your Business Calendar: Strategies for Managing Meetings with External Participants
Time Efficiency Hacks
Optimizing Your Business Calendar: Strategies for Managing Meetings with External Participants
Learn business calendar optimization to effectively manage meetings with external participants, boosting productivity and strengthening relationships.
8 min
How to Implement Effective Time Blocking Strategies Using Your Business Calendar
Boost Productivity
How to Implement Effective Time Blocking Strategies Using Your Business Calendar
Learn how to implement effective time-blocking strategies with your business calendar to boost productivity and manage your time better
10 min
How to Build a Knowledge Base from Scratch: A Guide for Small Businesses
Small Business Growth
How to Build a Knowledge Base from Scratch: A Guide for Small Businesses
Create a powerful knowledge base from scratch with our essential guide designed specifically for small businesses.
12 min
Bitrix24 vs. Zendesk: Comparing Customer Support Solutions
Customer Success
Bitrix24 vs. Zendesk: Comparing Customer Support Solutions
Compare Bitrix24 and Zendesk to find out which customer support solution delivers the best results for your business.
11 min
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