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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
Demystifying AI: Understanding Its Impact in Today's Business World
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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All categories
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
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Enterprise Solutions
Find the Perfect Tool
30 Marketing Email Campaign Examples
Data-Driven Marketing
30 Marketing Email Campaign Examples
Explore the best examples of email usage in online promotions. See these 30 campaign examples to boost creativity and approach to your marketing strategy.
12 min
7 Benefits of a Cloud Contact Center Software
7 Benefits of a Cloud Contact Center Software
Here is a list of the benefits you and your team can enjoy by using a cloud contact center and why they’re better than an actual call center. If you’re in the market for a cloud contact center, keep on reading.
11 min
25 Top Omni-Channel Experience Examples
Data-Driven Marketing
25 Top Omni-Channel Experience Examples
Explore the best omni-channel experience examples to gain insights into creating a seamless customer journey across multiple platforms, enhancing your business strategy for better engagement and results.
15 min
10 Top Sales Prospecting Strategies for Small Businesses
Sales & revenue growth
10 Top Sales Prospecting Strategies for Small Businesses
We’ll go through the tips, tricks, and insights along with sales prospecting strategies for small businesses. We will also recommend a few tools you can use to get the job done and done well.
13 min
15 Best Sales Methodologies
Sales & revenue growth
15 Best Sales Methodologies
Enhance your customer engagement and boost work productivity by adopting the appropriate sales methodology. Explore the top 15 sales methodologies that can transform your sales process, drive better results, and foster stronger customer relationships.
17 min
10 Best Mailchimp Alternatives to Boost Your Email Marketing
Data-Driven Marketing
10 Best Mailchimp Alternatives to Boost Your Email Marketing
Let's take a close look at some Mailchimp alternatives, highlighting their stand-out strengths and what kind of companies can most benefit from them. Get ready to find the perfect Mailchimp alternative your organization has been looking for.
11 min
Achieving Greater Financial Control with Bitrix24's Tools
Achieving Greater Financial Control with Bitrix24's Tools
Read how Bitrix24's tools empower businesses with greater financial control, streamlining budgeting, forecasting, and expense tracking.
16 min
Achieving Project Management Excellence in Medium-Sized Enterprises Using Bitrix24
Goal-Oriented Project Management
Achieving Project Management Excellence in Medium-Sized Enterprises Using Bitrix24
Discover how Bitrix24 enables project management excellence in medium-sized enterprises, enhancing collaboration, efficiency, and project outcomes.
9 min
Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features
Find the Perfect Tool
Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features
We compare Bitrix24 and Microsoft Teams, focusing on the collaboration features that support and power team productivity and communication.
13 min
Demystifying AI: Understanding Its Impact in Today's Business World
Power of AI, ML & Big Data
Demystifying AI: Understanding Its Impact in Today's Business World
Unpack the role of AI in modern business, detailing its transformative impact on operations, customer experiences, and competitive landscapes.
12 min
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