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Customer Success

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your customer service.
All categories
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
Team & HR Growth
Inspiring Leadership
Small Business Growth
Medium Business Success
Enterprise Solutions
Find the Perfect Tool
Optimizing Hospitality Management with Bitrix24's Integrated Solutions
Customer Success
Optimizing Hospitality Management with Bitrix24's Integrated Solutions
Let's take a look at how Bitrix24's integrated solutions can revolutionize hospitality management, improving both efficiency and the all-important guest experience.
14 min
Leveraging Bitrix24 for Financial Services: Client Management and Compliance
Customer Success
Leveraging Bitrix24 for Financial Services: Client Management and Compliance
Explore the benefits of Bitrix24 in financial services for effective client management and compliance, enhancing client relationships and regulatory adherence.
12 min
10 AI Tricks to Revolutionize & Automate Help Desk Management
Customer Success
10 AI Tricks to Revolutionize & Automate Help Desk Management
From automated chatbots to predictive analytics, we're going to introduce you to a wealth of techniques and strategies that you can easily merge into your customer support workflows. Join us as we dive into our 10 AI tricks to revolutionize and automate help desk management
11 min
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Customer Success
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.
13 min
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
Customer Success
Bitrix24 for Healthcare: Streamlining Patient Management and Communication
From solo practices to large healthcare facilities, explore how Bitrix24 can be tailored to revolutionize your patient management and communication.
10 min
8 Reasons why your business is losing customers
Customer Success
8 Reasons why your business is losing customers
The loss of customers is a quick path to failure, a concern that many business owners are keenly aware of. There are tools that you can use to aid in customer satisfaction and retention. Let’s dive in and find out how you can keep your customers coming back for more.
11 min
AI in Customer Relationship Management: Beyond the Hype
Customer Success
AI in Customer Relationship Management: Beyond the Hype
CRM is the key to driving business growth, and AI has revolutionized its potential. We see what it can do for you and your business.
10 min
11 Essential Negotiation Skills to Confidently Close Deals
Customer Success
11 Essential Negotiation Skills to Confidently Close Deals
Negotiation skills are often seen as an art — an intrinsic talent that some people have and others don’t. But at Bitrix24, we’re here to bust that myth.
12 min
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Customer Success
The all-important Customer experience: How Bitrix24 helps you delight and deliver
Elevate your customer experience with Bitrix24's comprehensive tools. Discover strategies for personalized interactions, efficient support, and building lasting customer relationships.
12 min
Chatbots and Business: Enhancing Customer Support with AI
Customer Success
Chatbots and Business: Enhancing Customer Support with AI
What seemed to be a dream technology back then is now, in fact, very much real. AI-powered chatbots are all around us – we see (and use) them everyday, especially when it comes to obtaining information and receiving customer support.
6 min
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