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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
Try Bitrix24 for free
All categories
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
Team & HR Growth
Inspiring Leadership
Small Business Growth
Medium Business Success
Enterprise Solutions
Find the Perfect Tool
The 10 Best Hotel CRMs
Boost Sales with CRM
The 10 Best Hotel CRMs
Building stable and trusting relationships with existing and potential clients should become your foremost priority. Purchasing and installing Customer Relationship Management (CRM) software is by far the most convenient and efficient way to ensure that business-customer interactions go smoothly.
12 min
The 5 Best CRM For Banks In 2024
Boost Sales with CRM
The 5 Best CRM For Banks In 2024
Powerful CRM software is important for all industries, as long as they engage directly with clients seeking their services. As far as financial institutions are concerned, it is particularly essential to incorporate CRM software to help organizations of all scales adopt customer-centric strategies.
15 min
The 9 Best CRM Software For Mac Users In 2024
Boost Sales with CRM
The 9 Best CRM Software For Mac Users In 2024
There is a broad selection of CRM software for Mac users. Some are designed specifically for macOS and iOS environments, while others are compatible with a range of systems besides Android and iOS. Take a look at the best applications that are great for streamlining your business operations and building strong relationships with clients on macOS and iOS.

13 min
A CRM Implementation Process in 7 Steps
Boost Sales with CRM
A CRM Implementation Process in 7 Steps
We gathered the most common practices and advice that you can use to ensure that your CRM implementation goes as smoothly and efficiently as possible. Yet, it is crucial to remember that every organization is unique, and it's up to you to determine whether a certain technique will fit in your particular situation.
9 min
TOP 15 Enterprise CRM Software in 2024
Boost Sales with CRM
TOP 15 Enterprise CRM Software in 2024
An enterprise CRM is a piece of software that enables you to streamline your sales process by optimizing your customer database management, communication and sales forecasting. We have listed the best CRMs for enterprises and you will be able to choose the best one for your business.

9 min
5 Types of CRM Software and How to Choose the Right One
Boost Sales with CRM
5 Types of CRM Software and How to Choose the Right One
An effective CRM offers storage, profile building, analytical, marketing and sales capabilities will provide you with all the necessary tools to lure new customers and nurture current ones.
7 min
6 Mistakes Most People Make When Choosing a CRM Software
Boost Sales with CRM
6 Mistakes Most People Make When Choosing a CRM Software
With the wealth of CRM software currently available in the market today, how do you know you’re choosing the right one? You might say you have the money to buy the best one with all the bells and whistles but, really, how do you know you’re buying the right one for your business and its needs?
5 min
How to Use Your CRM and Project Management Software
Boost Sales with CRM
How to Use Your CRM and Project Management Software
Nowadays, companies face intense competition, which leads them to developing new products and inventing lower-cost manufacturing processes. Oftentimes, implementing a project requires multiple participants. Using a robust toolkit to structure the work processes has become a necessity.
5 min
Five Rules for Successful Remote Sales With Bitrix24 CRM
Boost Sales with CRM
Five Rules for Successful Remote Sales With Bitrix24 CRM
In this article, we are going to talk about the current trends and challenges of the consumer market while also focusing on the transition from physical sales to remote sales using Bitrix24 CRM.
13 min
CRM for Construction: Choose the Right CRM for Your Business
Boost Sales with CRM
CRM for Construction: Choose the Right CRM for Your Business
The construction business integrates new solutions into its workflow to optimize its sales, communications, logistics, document turnover and many other aspects. In this article, we will analyze the importance of a CRM for construction businesses and share valuable recommendations on how best to use this software.
18 min
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