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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
Try Bitrix24 for free
Boost Sales with CRM
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
Team & HR Growth
Inspiring Leadership
Small Business Growth
Medium Business Success
Enterprise Solutions
Find the Perfect Tool
Stop Chasing, Start Closing: 9 Sales Tips for Smarter Selling
Boost Sales with CRM
Stop Chasing, Start Closing: 9 Sales Tips for Smarter Selling
Struggling with outdated sales tactics that no longer resonate with today's informed buyers? Discover 9 essential tips to work smarter, build trust, and close deals more effectively. Ready to transform your sales approach and boost your success? Click to explore our guide and start closing with confidence!
11 min
The Ultimate Guide to Choosing the Best CRM Tool for Your Business
Boost Sales with CRM
The Ultimate Guide to Choosing the Best CRM Tool for Your Business
Is managing customer relationships feeling like a circus act? Fear not! Our guide to choosing the best CRM tool is your ticket to transforming chaos into harmony. Discover how Bitrix24 can streamline your operations and boost productivity, whether you're a small startup or a corporate giant. This article reveals the secrets to finding a CRM that fits your business like a glove, offering insights into essential features and types. Don't let disorganization be your downfall—embrace the change and watch your business soar to new heights!
15 min
Translating Data into Strategy: Using AI Analytics in CRM to Guide Your Business Growth
Boost Sales with CRM
Translating Data into Strategy: Using AI Analytics in CRM to Guide Your Business Growth
In this article, we’ll break down how to unlock smarter business growth with AI analytics in CRM—transform data into insights, optimize decisions, and drive results.
11 min
Understanding CRM Analytics: How Data Drives Smarter Business Decisions
Boost Sales with CRM
Understanding CRM Analytics: How Data Drives Smarter Business Decisions
Harnessing CRM analytics allows companies to make informed decisions and anticipate customer needs. This article highlights the role of data in driving growth and optimizing sales strategies for long-term success.
11 min
The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM
Boost Sales with CRM
The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM
Learn the 8 essential criteria for choosing a CRM that’s user-friendly, scalable, secure, and tailored to your business needs.
12 min
Top Business Tools Trends: How AI is Shaping CRM for SMBs
Boost Sales with CRM
Top Business Tools Trends: How AI is Shaping CRM for SMBs
See how AI is transforming CRM for SMBs with smarter customer insights, automation, and streamlined processes — all within reach on platforms like Bitrix24.
11 min
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Boost Sales with CRM
Exploring CRM Innovations: Transforming Customer Engagement with Technology
Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.
12 min
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Successful CRM Implementation Process Step-by-Step
Boost Sales with CRM
Successful CRM Implementation Process Step-by-Step
Discover a detailed, step-by-step CRM implementation guide to help you streamline customer relationships, optimize sales, and boost business growth with the right CRM system. Learn the key stages, from goal setting to continuous improvement, for a successful CRM integration.
11 min
How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses
Boost Sales with CRM
How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses
We’ll show you how integrating CRM, project management, and collaboration tools can boost productivity and streamline your business. No more juggling different software or wasting time on repetitive tasks.
11 min
Beyond Sales and Marketing: Unveiling the Broader Impacts of CRM on Business Operations
Boost Sales with CRM
Beyond Sales and Marketing: Unveiling the Broader Impacts of CRM on Business Operations
Every interaction with a customer, every piece of data collected, and every task completed can be connected, optimized through your CRM. Let's explore how CRM systems optimize business operations, boost collaboration, and drive smarter, data-driven decisions beyond sales and marketing.
11 min
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