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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.
Try Bitrix24 for free
Boost Sales with CRM
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
Team & HR Growth
Inspiring Leadership
Small Business Growth
Medium Business Success
Enterprise Solutions
Find the Perfect Tool
Best Practices for Ensuring Data Consistency Across CRM, HRM, and Project Management Tools
Boost Sales with CRM
Best Practices for Ensuring Data Consistency Across CRM, HRM, and Project Management Tools
In this article, we’ll walk through the simple, practical steps to ensure data consistency across CRM, HRM, and project management tools.
10 min
8 Must-Have CRM tools to Supercharge Your Sales Team's Efficiency
Boost Sales with CRM
8 Must-Have CRM tools to Supercharge Your Sales Team's Efficiency
In this article, we’ll dive into eight CRM tools that are designed to streamline your process, eliminate inefficiencies, and ultimately, close more deals.
9 min
The Future of Work: How Automation is Transforming Industries
Boost Sales with CRM
The Future of Work: How Automation is Transforming Industries
Automation is transforming the workplace, let's look at the key automation technologies driving change, how different industries are adapting, and offer practical steps to help you future-proof your business.
13 min
11 Stripe Alternatives That Will Boost Your E-Commerce Sales
Boost Sales with CRM
11 Stripe Alternatives That Will Boost Your E-Commerce Sales
With merchant services for high-risk industries, scalable payment models, and options for CRM integrations and analytics, the best payment processor really depends on what you require. Here, we’re going to look at 11 of the best, each boasting its own advantages, so you can streamline payments and enhance your e-commerce sales.
11 min
Top 10 Sales Tasks to Automate and Simplify Your Small Business Operations
Boost Sales with CRM
Top 10 Sales Tasks to Automate and Simplify Your Small Business Operations
This article will examine 10 important sales tasks to automate, from lead scoring and nurturing to invoicing and contract management, revealing how to maximize the potential of automation.
11 min
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
Boost Sales with CRM
Master Your Sales Process: 7 Tips to Optimize CRM Forms for Success
In this article, we’re going to give you seven tips that will show you how to improve CRM forms and customer data collection for meaningful sales funnel optimization.
10 min
What Is a Customer Relationship Management Process?
Boost Sales with CRM
What Is a Customer Relationship Management Process?
Learn how CRM systems can help you make informed business decisions based on customer behavior and needs, and why establishing a CRM process is crucial for boosting your sales success.
13 min
Top 10 Automation Tools Every Small Business Should Consider in 2024
Boost Sales with CRM
Top 10 Automation Tools Every Small Business Should Consider in 2024
Revolutionize your small business with the top 10 automation tools of 2024—streamline operations and boost efficiency effortlessly.
13 min
Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
Boost Sales with CRM
Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
Explore the top 6 AI-powered analytics tools that provide deeper insights into CRM data, helping businesses enhance customer relationships and decision-making.
12 min
Top 5 AI Tools Revolutionizing CRM in 2024
Boost Sales with CRM
Top 5 AI Tools Revolutionizing CRM in 2024
Discover the top 5 AI tools revolutionizing CRM in 2024, for enhanced customer engagement, data analysis, and sales efficiency.
9 min
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