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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Power of AI, ML & Big Data

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of AI-based technologies for your business.
Try Bitrix24 for free
Power of AI, ML & Big Data
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
Goal-Oriented Project Management
Effective Team Communication
High-performance teamwork
Boost Productivity
Time Efficiency Hacks
Succeed Remotely
Team & HR Growth
Inspiring Leadership
Small Business Growth
Medium Business Success
Enterprise Solutions
Find the Perfect Tool
E-Commerce Evolution: How AI is Redefining Online Shopping
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E-Commerce Evolution: How AI is Redefining Online Shopping
Explore how AI is revolutionizing e-commerce with personalized shopping, efficient support, and robust security for a seamless online experience.
11 min
Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal
Power of AI, ML & Big Data
Humanizing AI: How Artificial Intelligence is Making Customer Service More Personal
Learn how AI makes customer service faster, smarter, and more personal. Discover tools that blend efficiency with empathy and explore the Bitrix24 advantage
11 min
10 Alternatives to Otter.ai for Meeting Transcriptions
Power of AI, ML & Big Data
10 Alternatives to Otter.ai for Meeting Transcriptions
In this article, we’ll explore ten exceptional alternatives designed to help you create comprehensive AI meeting notes, boost productivity, and keep multilingual teams on the same page.
12 min
10 AI-driven tools for workforce planning
Power of AI, ML & Big Data
10 AI-driven tools for workforce planning
In this article, we’ll explore how integrating AI-driven tools for workforce planning unlocks new opportunities for smarter decision-making, strategic foresight, and improved efficiency to keep you and your team ahead of the curve.
11 min
6 Ways AI is Revolutionizing Telemarketing Strategies
Power of AI, ML & Big Data
6 Ways AI is Revolutionizing Telemarketing Strategies
We’re going to explore six innovative ways AI is revolutionizing telemarketing strategies. This article will cover improved customer insights, streamlined operations, boosts in agent performance, and automated calls, which reduce the time you spend on each lead while increasing the likelihood of a deal.
11 min
AI in HR: Transforming Talent Acquisition and Management
Power of AI, ML & Big Data
AI in HR: Transforming Talent Acquisition and Management
Learn how AI is revolutionizing HR by optimizing hiring, managing talent, and enhancing compliance.
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10 Tools for Building Smarter AI-Driven Business Processes
Power of AI, ML & Big Data
10 Tools for Building Smarter AI-Driven Business Processes
AI-driven business processes have taken the world by storm — and it’s just the beginning. In this article, we’re going to cover 10 AI business tools that can help improve your performance and agility in constantly evolving markets.
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Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
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Top 6 AI-Powered Analytics Tools for Deeper CRM Insights
Explore the top 6 AI-powered analytics tools that provide deeper insights into CRM data, helping businesses enhance customer relationships and decision-making.
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Top 5 AI Tools Revolutionizing CRM in 2024
Power of AI, ML & Big Data
Top 5 AI Tools Revolutionizing CRM in 2024
Discover the top 5 AI tools revolutionizing CRM in 2024, for enhanced customer engagement, data analysis, and sales efficiency.
9 min
Implementing AI Chatbots in Customer Service
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Implementing AI Chatbots in Customer Service
Read our step-by-step guide on implementing AI chatbots in customer service- for improved efficiency, response times, and personalization.
12 min
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