Telegram by Whatcrm

Connecting Telegram to Bitrix24 allows you to integrate Telegram with your Bitrix24 account, making it easier to communicate with clients and transfer files directly through Open Lines

Free

In-app purchases

Rating

No ratings
Installations

5
Developer

Whatcrm

Description

Try Telegram integration with Bitrix24 for free for 3 days!

Integration options:

Full integration with Bitrix24 Open Lines: combine Telegram and Bitrix24 functionality for barrier-free communication.

Contact your customers first: Be one step ahead by starting a dialog with your customers.

Send files: Easily send photos, videos and documents (xls, pdf) directly through Telegram.

Messages with emoji and formatting: Use emoji and basic formatting to create more compelling messages.

CRM marketing: Send messages through Bitrix24 CRM marketing for better engagement.

Connect multiple numbers: manage multiple Telegram numbers to enhance your communication capabilities.

Easy widget payment: pay for the widget after a 3-day free period directly from the widget interface.

Send voice messages: Easily send voice messages through the built-in web messenger for more dynamic communication.

Information on tariffs and prices

Installation instructions

Technical support

Data security

Added: 12/13/2024

Technical Support

Use the following channels to contact support:

Support working hours: from 9:00 to 21:00 GTM+3.

Installation instructions

Installation Instructions

Click on the "Install" button
Check the consent boxes and click "Install" again
Go to the application settings and press the "Create Connection" button
Scan the QR code with the Telegram app on your phone

The integration is ready to work! Now you can use all the features of Telegram integration with Bitrix24.

Data security

Learn more

Telegram by Whatcrm

The application requests access to the following data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

Users (basic)

read user list and contact information

Open Channels

full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.

Contact center

widgets: add, delete and edit widgets

Messaging service

full access: view, create, edit and delete message providers; read messages submitted for sending

Mobile application

restricted access: add user interfaces to Bitrix24 mobile app

Business Processes

full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows

Application embedding

full access: view, create, edit and delete widgets

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Creating and managing Chat bots

full access: view, create, edit and delete chatbots and their commands and messages; connect chatbots to chats; edit chats; read all chat messages

Robotic Process Automation (RPA)

full access: view, add, edit and delete workflows, stages and timeline items; run activities

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Telegram by Whatcrm

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