Pitel Connect

Pitel Connect allows users to initiate calls from their Bitrix24 via the Pitel Connect softphone. Additionally, when an incoming call occurs the customer record will pop up in the Bitrix24 CRM and an activity box will also be opened.

Main functions:

• Click to Call – Launch calls straight from the CRM application
  
• Call Pop-ups – The customer record is brought up automatically
  
• Call History – All calls are logged as call records in the CRM
  

Selling points

1. High-speed: the call quality is optimized especially for Vietnam.
   
2. Sustainable: even if the integration is down, the telephony will keep working on its own.
   
3. Easy-to-use: you won’t need any additional software or instruments, just a phone (softphone) and Internet access. All CDRs and recording are automatic sync to your Bitrix24 account.
   
4. We are a telephony solution company, we're not only provide PBX service but also vary solution to help your business
   

• Business PBX
  
• Call Center Solution – CRM Telesales, CRM Collection
  
• Autocall, Autodialer, Voice OTP, Voicebot, Voicemail Detect
  
• Multi-channel customer engagement SMS, ZNS/ZCC, Facebook, Website.
  
• Develop VoIP Web/Mobile application.
  

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Pricing
We're not just a PBX provider, we're a telephony solution compary.
- This Bitrix24 app is free
- Call rates is paid directly yo Telco, we don't charge it.
- For service and solution pricing, please contact us via sales@tel4vn.com

For more information, visit us at https://pitel.vn