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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Blogs

Read about the latest Bitrix24 product updates, tips, tricks, and how-tos.
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Bitrix24 tips and updates
Taking Your Business Online with CRM Store
Taking Your Business Online with CRM Store
Modern problems require modern solutions. In a world ravaged by lockdowns, shutdowns, and (often) breakdowns, business owners are looking for new sales tools - and we’ve got one here.
5 min
Bitrix24.Documents and the Perils of Online Collaboration
Communications
Bitrix24.Documents and the Perils of Online Collaboration
Working together on a document often gets too complicated when it shouldn’t. Here’s how to avoid this pitfall.
7 min
New Bitrix24 Update Notes
Bitrix24 tips and updates
New Bitrix24 Update Notes
Bitrix24 has updated. Discover new options and innovative tools. The new features are already available so be sure to see the updated Bitrix24 in action.
2 min
Smart Processes and Why Smart Businesses Need Them
Business development
Smart Processes and Why Smart Businesses Need Them
“AI is the future” - that’s a phrase you must’ve heard a million times. It may as well be but how does this apply to an average business owner who’s still struggling to make some money without relying too much on robots? That’s what we’re about to figure out.
8 min
Bitrix24 Has Updated: Watch 15-Min Presentation Recap
Bitrix24 tips and updates
Bitrix24 Has Updated: Watch 15-Min Presentation Recap
We’re happy to announce a major Bitrix24 update featuring even more tools for team productivity, e-commerce, and business automation.
1 min
HELLOQUOTE: The Musthave Bitrix24 Add-on For making And Managing Smart Proposals
HELLOQUOTE: The Musthave Bitrix24 Add-on For making And Managing Smart Proposals
Put Bitrix24 on steroids with HelloQuote, the newest Bitrix24 app released by Bitrix24 Gold Partner MAKE interactive.
2 min
New: Run Facebook & Instagram Ads From Your Bitrix24
Bitrix24 tips and updates
New: Run Facebook & Instagram Ads From Your Bitrix24
Bitrix24 CRM Marketing tools allow you to run marketing campaigns directly from your Bitrix24 CRM. This is a comprehensive set of tools from lead capturing to further marketing automation. Now you can run ads on Facebook and Instagram from your Bitrix24.
1 min
Bitrix24 Facebook Lead Ads Integration
Bitrix24 tips and updates
Bitrix24 Facebook Lead Ads Integration
More & more businesses today are using social media lead generation strategy to increase sales funnel conversions. Facebook Lead Ads is a great option to capture qualified leads easier. 
1 min
Streamline Your Xero Invoicing With Bitrix24 Self-Hosted
Streamline Your Xero Invoicing With Bitrix24 Self-Hosted
Wouldn’t it be great to get your quotes and invoices sorted in both Bitrix24 and Xero and have matching automatically? Data sync between Xero and Bitrix24 Self-Hosted is now available in auto mode by Bitrix24 Gold Partner Webbee Ltd.
3 min
Call Statistics: Interactive Charts And Employee Performance
Bitrix24 tips and updates
Call Statistics: Interactive Charts And Employee Performance

Thinking about improving sales team productivity and customer satisfaction? Meet Call Statistics in Bitrix24, a special call data tool, analyzing quantitative information on calls & tracking your operators performance.


1 min
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