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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Human resources

Everything you need to know about HR management in Bitrix24: latest updates, tips, tricks, and how-tos.
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Human resources
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Bitrix24 tips and updates
Steps to an Effective Sales Compensation Plan
Human resources
Steps to an Effective Sales Compensation Plan
Each year, companies compile a sales compensation plan. By doing so, business owners express their gratitude to staff members who help the organization to grow. This incentive encourages professionals to further progress and motivates them to outperform their rivals. The procedure of building the plan is rather complex and involves professionals from several departments.
7 min
The Best Sales Incentives Programs
Human resources
The Best Sales Incentives Programs
To encourage your best employees to deliver consistently better results, you might want to compile a sales incentives program. In this review, we will try to analyze the best sales incentive programs so that you can detect the one that suits best your business.
14 min
Using Emojis At Work
Human resources
Using Emojis At Work: Facts and Stats and Etiquettes
Researchers still can’t agree on whether emojis are great for communication or totally unprofessional. Let’s take a closer look at this issue.
10 min
How We Switched to Working From Home: Firsthand Experience and Tips From Bitrix
Human resources
How We Switched to Working From Home: Firsthand Experience and Tips From Bitrix

Even though we had to improvise a lot, it has turned out successful so far. Here’s our story.

5 min
Surviving the Apocalypse: How to Work From Home Productively During Coronavirus Outbreak
Human resources
Surviving the Apocalypse: How to Work From Home Productively During Coronavirus Outbreak

Is it possible to retain the high level of productivity (we hope) you had while working in the office? We say “yes” and if you have already sanitized your hands, read this article to find out how.

6 min
A Nine-Step Checklist for Switching to Remote Work Quickly
Human resources
A Nine-Step Checklist for Switching to Remote Work Quickly
Transitioning your office to remote working conditions can be a challenge – in this article, we've rounded up 9 steps to help you make the move as quick and easy as possible.
4 min
Employees list
Human resources
Employees list
All the company employees and users invited to your Bitrix24 account can be found in the Employees section.
1 min
Improving Employee Efficiency: Impossible Without Invading Their Privacy?
Human resources
Improving Employee Efficiency: Impossible Without Invading Their Privacy?
Unlike personal productivity, workplace efficiency is a sensitive topic, for it involves more than one person - the employee and the boss. So, the conflict of interests is unavoidable. Let's take a deeper look at this conflict.
6 min
How to Ask Questions that Promote Creative Thinking and Problem Solving
Human resources
How to Ask Questions that Promote Creative Thinking and Problem Solving
Being creative and solving problems are important skills for any team, no matter the area or project. Getting those creative solutions can be difficult, though; it's not easy to help your team develop...
3 min
Recognition, Rewards, and Rapport: The 3 Rs of a Strong Team
Human resources
Recognition, Rewards, and Rapport: The 3 Rs of a Strong Team
To build a strong team, there are three key ingredients that can inspire unity and increase creativity and productivity. 

3 min
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