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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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CRM

Everything you need to know about CRM in Bitrix24: latest updates, tips, tricks, and how-tos.
Try Bitrix24 for free
All categories
Communications
Tasks and projects
CRM
Contact center
Websites
Applications
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Bitrix24 tips and updates
Meet New Bitrix24 CRM Forms
CRM
Meet New Bitrix24 CRM Forms
New smart lead capture forms for your Bitrix24 CRM are finally here to minimize your efforts! Discover the advantages of them.

3 min
Integrating WordPress Web Forms With Bitrix24 CRM
CRM
Integrating WordPress Web Forms With Bitrix24 CRM
If you are using WP and would like to receive leads from the site to your Bitrix24 CRM, please watch our video. 
2 min
New Bright & Informative Dashboards In Bitrix24 CRM (Year 2015)
CRM
New Bright & Informative Dashboards In Bitrix24 CRM (Year 2015)
Now your Bitrix24 Deals section has a new dashboard – a bright report page which reflects deals analytics. 

5 min
Video tutorial - quotes and proposals in Bitrix24
CRM
Video tutorial - quotes and proposals in Bitrix24
Here's a short video tutorial that show the process of creating and editing quotes.
1 min
Price quotes in the Bitrix24 CRM: flexibility and convenience
CRM
Price quotes in the Bitrix24 CRM: flexibility and convenience
In Bitrix24 CRM you can create a quote to let your client know about the potential deal amount. 

3 min
How to use Bitrix24 as social CRM
CRM
How to Use Bitrix24 as Social CRM
We present to you a scenario where leads from social media and networks are automatically added to your Bitrix24 CRM.

5 min
Invoices in Bitrix24’s CRM
CRM
Invoices in Bitrix24’s CRM
Bitrix24’s CRM has been enriched with invoice functionality. 

5 min
Total management of email correspondence via Bitrix24’s CRM
CRM
Management of Email Correspondence via Bitrix24’s CRM
Bitrix24’s CRM manages email correspondence with contacts, companies and leads and can receive and append incoming email to the appropriate CRM object or record.
4 min
Mobile CRM, lists, video calls, announcements and a lot more are now in Bitrix24
CRM
Mobile CRM, lists, video calls, announcements and a lot more are now in Bitrix24
Over the last few days, a lot of updates have been made in Bitrix24. Here is the list of it.
5 min
The CRM in Bitix24
CRM
The CRM in Bitrix24
The CRM System in Bitrix24 handles interactions with clients and potential clients, and/or with partners, journalists, and other persons. Its objective is to provide a convenient and transparent tool which improves relationship quality and therefore the bottom line.
7 min
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