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CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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CRM

Everything you need to know about CRM in Bitrix24: latest updates, tips, tricks, and how-tos.
Try Bitrix24 for free
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Communications
Tasks and projects
CRM
Contact center
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Applications
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Bitrix24 tips and updates
Bitrix24 CRM As Free Applicant Tracking System
CRM
Bitrix24 CRM As Free Applicant Tracking System
Bitrix24 comes with a mighty powerful Human Resources Information System inside. Learn how to use Bitrix24 CRM for resume management or as an applicant tracking system.
4 min
Free Sales Commission Calculator For Bitrix24 CRM
CRM
Free Sales Commission Calculator For Bitrix24 CRM
Learn more about Commission Calculator App form Bitrix24 Marketplace. It allows you to calculate commissions for your sales agents using Bitrix24 CRM.
1 min
How to painlessly migrate to Bitrix24 from another CRM with the help of Data2CRM
CRM
CRM Data Migration
Let’s take a look at the review of CRM data migration and suggestions on how to exclude any migration pitfalls.

4 min
Why Choose CRM for Accounting?
CRM
Why Choose CRM for Accounting?
Cutting-edge solutions go beyond customer-oriented tools. CRM can make your customers happy. Here’s how.

7 min
Sales Funnel Guide: 4 Keys to Success
CRM
Sales Funnel Guide: 4 Keys to Success
A sales funnel, sometimes referred to as a marketing, purchase or revenue funnel, is a graphic illustration of the overall journey that a prospect goes through before finally becoming a customer.
5 min
Social CRM is dead. Long live SocialCRM 2.0
CRM
Social CRM is dead. Long live SocialCRM 2.0
Is social CRM dead? Let’s figure it out!

6 min
New Activity Type In Bitrix24 CRM - Visit
CRM
New Activity Type In Bitrix24 CRM - Visit
If you go to Activity list, you’ll see that commercial Bitrix24 users now have new activity type – Visit. Here’s how Visit is different from Meeting.

2 min
Multiple Pipelines and Sales Funnels in Bitrix24 CRM
CRM
Multiple Pipelines and Sales Funnels in Bitrix24 CRM
Unveil the power of multiple sales pipelines in managing and tracking deals across different business areas, and how contrasting them with sales funnels can provide deep insights into your sales process.
3 min
New E-Mail Integration Options For Bitrix24 CRM
CRM
New E-Mail Integration Options For Bitrix24 CRM
Now every employee can link their mailbox to CRM! This article will tell you how to do it.

2 min
Meet New Bitrix24 Online Payment Options
CRM
Meet New Bitrix24 Online Payment Options
Bitrix24 has a new feature which will make your life a bit easier. Now Bitrix24 CRM can accept payments from your customers online!

2 min
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