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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Communications

Everything you need to know about communications in Bitrix24: latest updates, tips, tricks, and how-tos.
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Communications
Communications
Tasks and projects
CRM
Contact center
Websites
Applications
Webinars
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Bitrix24 tips and updates
Bitrix24.Documents and the Perils of Online Collaboration
Communications
Bitrix24.Documents and the Perils of Online Collaboration
Working together on a document often gets too complicated when it shouldn’t. Here’s how to avoid this pitfall.
7 min
Feed Update
Communications
Feed Update
We are glad to inform you that we've updated Bitrix24 Feed to make working with Feed post even more convenient and enjoyable.
1 min
HD Video Calls, Conferencing and Screen Sharing
Communications
HD Video Calls, Conferencing and Screen Sharing
Today we'd like to make an overview of Bitrix24 HD video calls and video conferencing tools with the updates and improvements that we've done so far.
3 min
Bitrix24 Extranet and Intranet Users Comparison
Communications
Bitrix24 Extranet and Intranet Users Comparison
Besides intranet users in Bitrix24 account, there is also an option to add extranet users to Bitrix24. Please see this article for more information on extranet users and a difference between intranet and extranet users.
1 min
Zoom Video Conferencing in Bitrix24
Communications
Zoom Video Conferencing in Bitrix24
Bitrix24 CRM and Messenger now integrate with Zoom. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members.
2 min
Hold Meetings in Bitrix24
Communications
Hold Meetings in Bitrix24
The Meetings and Briefings section is a useful communication tool designed for structuring and managing both online and offline meetings with colleagues. Learn how to hold and manage meetings with easy with Bitrix24.
2 min
Create Meetings and Briefings
Communications
Create Meetings and Briefings
In Bitrix24 you may create meetings both offline to meet in person and online via videoconferencing.
2 min
Pin and Add Posts to Favorites
Communications
Pin and Add Posts to Favorites
Every day there appear a lot of posts within the news feed. We've now added a new option to manage important posts in the news feed - now you can pin and add news feed posts to favorites.
1 min
Connect External Calendar via CalDav
Communications
Connect External Calendar via CalDav
You can connect any external calendar via CalDav to your Bitrix24 Calendar. Learn more in this article.
1 min
Bitrix24 Calendar Synchronization with Google Calendar
Communications
Bitrix24 Calendar Synchronization with Google Calendar
You can synchronize Bitrix24 Calendar with Google Calendar for all the events in your Google Calendar to be automatically mirrored in Bitrix24 and vice versa.
1 min
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